The Masonic Housing Association (MHA) is proud to announce that Kai Hughes PGOrator, MHA Vice Chair and Chair of the Management Committee with operational responsibility for the running of the association, has been one of the first to successfully achieve the Chartered Institute of Housing (CIH) Level 5 Diploma in Housing.
This diploma is a key professional qualification for senior housing leaders. Kai, who is a member of Liverpool Mercantile Lodge No 4319 and University Chapter of Liverpool No 4274, was presented with his certificate by Geoffrey Dearing PProvGM East Kent and President of the Masonic Housing Association, at a meeting of Supreme Grand Chapter.
In addition, three of MHA’s five Housing Scheme Managers, have each successfully completed the CIH Level 4 Certificate in Housing for Managers, further strengthening the association’s operational capability and commitment to delivering high-quality housing services. The remaining two are due to complete their certificate course early in 2026.
These achievements come at a pivotal time for the social housing sector. Under the Social Housing (Regulation) Act 2023, which received Royal Assent on 20 July 2023, the Government has introduced a Competence and Conduct Standard requiring senior housing executives and managers to hold a recognised housing management qualification. This includes a Level 4 Certificate, Level 5 Diploma, or an equivalent qualification accredited by the Chartered Institute of Housing (CIH) or Ofqual. The aim of this regulation is to raise professional standards, improve the quality of housing services, and ensure that those in leadership positions have the skills, knowledge and ethical grounding to deliver safe, well-managed homes.
Speaking on the achievement, Kai Hughes said: “The CIH Level 5 Diploma is a rigorous and comprehensive qualification covering all aspects of housing policy, law, leadership and management, and customer service. At MHA, we believe our residents deserve the very best in professional housing management, and these qualifications will help us strengthen our operational excellence, governance and compliance. It ensures that we not only meet regulatory requirements but also exceed them, delivering housing services to the Masonic and wider community with integrity, empathy, and efficiency.”
The Masonic Housing Association provides independent living for over-55s across multiple schemes, focusing on creating safe, supportive and thriving communities for older residents. By aligning with the new regulatory framework, MHA is demonstrating its ongoing commitment to professionalism, compliance, and resident-focused service delivery. For more information about the Masonic Housing Association, click here.